Key Account Manager (M/F/X)

As a Key Account Manager in our Industrial Network Technology (INT) division, you will be at the intersection of technology and customer engagement and relationship —translating complex needs into actionable solutions for a long-term partnership.

Your role will involve identifying new business opportunities as well as nurturing and developing existing relationships.

This role is particularly well-suited if you enjoy working close with Senior Management and Key Decision Makers with a Large OEM, enjoy building long-term relationships and growth strategies, and if you are close to the technology - collaborating with product owners, developers, and solution experts to shape offers that meet the real-world needs of our major industrial key customers.

While the position is based in France (Home office or HMS France in Mulhouse), you’ll be part of a distributed team across EMEA.

Your team manager is in Germany, while a hosting manager in France will support you locally with matters such as well-being, and work environment. We place great importance on creating a strong sense of belonging and support, regardless of where our employees are physically located.

Travel is expected and is tailored to customers needs and business relevance.

• You Identify and develop new business opportunities, particularly in the industrial connectivity and networks space.
• You build and maintain strong, trust-based long-term client relationships
• You collaborate and drive business with C-Level and Senior Management to position HMS as the Partner for Industrial Communication
• You collaborate closely with technical teams (internally and externally) (e.g. product owners, engineers) to tailor and present the right solutions
• You act as a translator between customer requirements and internal development efforts
• You support long-term growth through strategic account planning and hands-on engagement

• You have a technical background—ideally within industrial communication and networks in a B2B context
• You are very experienced in working closely with both technical (e.g. product owners, developers, engineers) and commercial stakeholders, as well as C-Level and Senior Management
• You are open-minded, confident, and naturally builds trust across functions and cultures
• You take initiative, drive progress, and follow through reliably
• You thrive in international environments and enjoy solving customer challenges with a hands-on, solution-focused mindset
• You have a strong strategic mindset and ability to anticipate client needs and market trend
• You have excellent communication and interpersonal skills to navigate complex sales cycles
• You are self-starter, results-oriented, and capable of working independently in a remote setup
•  You have a full professional proficiency in French and English (written and spoken)

• Clear and persuasive communication
• Strong organization and time management
• Positive, proactive, and solution-driven mindset
• Ability to multitask, handle pressure, and stay focused on results
• Empathy, initiative, and genuine motivation to support clients
  

• A key role in a growing, dynamic and international environment with real influence and room to grow
• A flexible remote-first environment
• An inclusive, people-first culture where your voice matters
• An attractive salary package (fixed + performance-based bonus), phone, car, and home office tools
• Learning opportunities and support from a collaborative, international team

The HMS Networks Group, which employs more than 1200 people in 20 countries, is an internationally leading provider in the field of industrial communication solutions.

At HMS, we believe that connecting matters in everything from making machines talk to engaging with our customers. Our state-of-the-art technology provides a fast and easy way to network millions of industrial devices all over the world. From factory automation to connected buildings, remote solutions, and future technologies, we provide innovative solutions that save you time and money creating a more productive and sustainable world. HMS stands for Hardware Meets Software ™.

We value the tremendous contributions of our employees, and we recognize that it is our people that make HMS successful. We work hard to maintain our vibrant, innovative, and welcoming culture, and we strive to support our staff as they grow and develop both personally and professionally.

HMS is a truly international company, and we like to think that we share a common culture. Heart, Mind and Soul is a summary of how we do things (makes for a pretty good abbreviation too).

Welcome to HMS, this is HMS!